May 15, 2018

On bots and cars

What conversational agents can learn from driverless vehicles “By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human”, Gartner predicted […]
January 4, 2018

Chatbots are so 2017 (or 2027) … but not 2018

I must admit: chatbots have been a tough hype to fight. At the F8 conference of Facebook in April 2016 Mark Zuckerberg announced tools for developers […]