Your customers deserve ALL your dedication and expertise.

Words and images

People communicate through words and images. What we think, what we know and what we share is expressed in text and pictures. That is also how customers and companies interact!

Equally, the knowledge, the wisdom and the expertise of individuals and organizations alike is stored in many thousands of documents, notes and messages.

Information

Service processes leverage the knowledge and expertise of the organization.

These processes lean on tedious data gathering, on information retrieval and on filtering both structured and unstructured data.

Unfortunately, expertise and knowledge is too difficult to find. Too much time is spent on searching and not finding. And reinventing the wheel and repeating the same tasks over and over is common practice.

Knowledge

NoisyChannels supports tapping into all your organization’s knowledge and expertise.

Data science helps in finding the right information and presenting it when and where needed.

The symbiosis between intelligent workers and smart machines helps in making your customers happy by providing better and faster service.

Results

Customers are delighted with the faster quality service. And your experts are happier.

Your knowledge workers easily and efficiently access all the hidden expertise of their colleagues and the knowledge of the whole organization. They no longer spend time searching while not finding.

Intelligent machines make your co-workers focus on doing what they are good at: making clients happy using their own and the organization’s expertise.

“In the symbiotic partnership, men will set the goals and perform the evaluations. Computing machines will do the routinizable work to prepare for insights and decisions.”
J.C.R. Licklider (computer scientist, 1960)

Our solutions become part of your knowledge-intensive service processes.
They fit into your organization and contribute to the overall goals of the company.

Goal-oriented
Your vision and objectives are central in our solutions. We measure the added value by looking at your business’ KPI’s.
Holistic
We look at your end-to-end processes and identify how and where our data science techniques can add value.
Symbiosis
Cooperative interaction between men and computers for the benefit of customers and co-workers.
Technologically safe
Solutions fit into your existing technology portfolio.
Value-generating
A proof of concept helps you understand how our technology can make a contribution.
Leveraging knowledge
Already existing data and knowledge in your organisation is exploited to the next level.
Human-focused
We guide your organization through the adoption and the change process.
Iterative
We monitor the performance and improve the solution through several iterations.
Data science
Proven analytical techniques for operational use.
“The most important contribution management needs to make in the 21st century is to increase the productivity of knowledge work and the knowledge worker.”
Peter Drucker (management guru, 1982)

We make the life of knowledge workers easier,
delivering more quality to your customers.

“If only HP knew what HP knows,
we would be three times more productive.”

Lew Platt (former CEO HP, 1997)
Official Company Address


NoisyChannels bvba
Alfons Moerenhoutstraat 26
3090 Overijse
Belgium
BE 0628.681.249

makenoise@noisychannels.com