If knowledge is not an asset, we can’t help you.
Making sure you know what you know.
Man-computer symbiosis is stronger than either of both.
Knowledge workers should focus on using their knowledge and expertise.
Words and images
People communicate through words and images. What we think, what we know and what we share is expressed in text and pictures. That is also how customers and companies interact!
Equally, the knowledge, the wisdom and the expertise of individuals and organizations alike is stored in many thousands of documents, notes and messages.
Service processes leverage the knowledge and expertise of the organization.
These processes lean on tedious data gathering, on information retrieval and on filtering both structured and unstructured data.
Unfortunately, expertise and knowledge is too difficult to find. Too much time is spent on searching and not finding. And reinventing the wheel and repeating the same tasks over and over is common practice.
NoisyChannels supports tapping into all your organization’s knowledge and expertise.
Data science helps in finding the right information and presenting it when and where needed.
The symbiosis between intelligent workers and smart machines helps in making your customers happy by providing better and faster service.
Customers are delighted with the faster quality service. And your experts are happier.
Your knowledge workers easily and efficiently access all the hidden expertise of their colleagues and the knowledge of the whole organization. They no longer spend time searching while not finding.
Intelligent machines make your co-workers focus on doing what they are good at: making clients happy using their own and the organization’s expertise.
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